Great buying experience!

I can’t say enough about the service that Carl Black gives as soon as you walk through the door.

They worked with my tight schedule, let me take my new truck out of town that same day before the payment from my credit union was complete, and Dylan in particular was very helpful and forthright about the used Silverado. The best part was how when there was delay in response from my credit union, and somebody else was trying to buy my truck, Dylan moved swiftly and pushed for my claim on the vehicle despite lack of confirmation from my credit union on my pre-approved purchase amount. If you go to Carl Black, ask for Dylan and tell him Bradford sent you!

Only ever dealt with the parts department - but they are top-notch!

Amazing salesman. Myles found the vehicle we wanted and took care of everything. We walked in signed the papers and left with our new Tahoe. I’ll be going back to Myles and Carl Black moving forward.

Zach Powell was excellent! Although I wish that it would have been a quicker process, I completely understand that the service department was extremely busy. I would rather it take longer and be very thorough than it be quick and not have the inspection completed. Thank you so much for the outstanding service!

Making the appointment for an oil change could not have been easier...and it was convenient for me! I was treated so nice and did not have to wait forever...they acknowledged my coupon without a blink and I was on my way...what a great bunch of guys😎

Very professional service with prompt follow up. Excellent explanation of purchase. All details supplied by email efficiently and appointment made to fit with my schedule.

Very helpful people Jeff was more than willing to help out with my problem, although he couldn't get the part he took his time for me.

Myles is absolutely fantastic. Typically when you’re buying a new car it takes SEVERAL hours (4-6) to complete the paperwork, financing, trade-in, etc. but with Myles, it was smooth and fast (less than 2 hours). I have never had a salesman that put everything together prior to my arrival, which he focuses on to make sure you have NOTHING to worry about when you get there. Plus, this guy has a great personality and those couple hours feel sooo short. I will say I’ve never experienced this type of customer service and now the bar is set to MYLES (HIGH). “Yo, Bro! It’s CHICAGO!”

Kiante was the best! I told him I was just starting my look for a new vehicle. I am interested in a Traverse or a Tahoe. He brought the vehicles out front for me to examine before the test drive. There was no pressure sales talk. I hope to return to Carl Black Chevrolet when I’m ready to purchase a vehicle because of the positive experience.

Excellent sell service

Haydn was awesome & super patient with me because we ended up doing the deal through text because i work long shifts, & he was more than helpful with everything & stayed transparent & honest. Everything you can hope for in a car salesman. I highly recommend him if you plan on stopping by!

Kristen provided the best customer service we have had from a car dealership. She was very prompt with text messages and answered all questions we had. She provided us with every detail and pics! She had everything ready when we arrived so all we had to do was sign papers and drive off in our new z71 Tahoe. I will definitely refer her to family and friends! Job well done Kristen!!

Excellent service and very helpful department.

Triston Moreno provided me and my significant other with exceptional service during the purchase of our 2020 Chevrolet Silverado. He was very thorough, and he took pride in his work. This was by far the best dealership we have ever encountered! Everyone was pleasant starting from the gentleman that treated us at the door. We highly encourage anyone that’s looking for great service from start to finish, to come to this dealership!

The best decision I could've made was contacting Carl Black Chevrolet. We were contacted by sales manager Haydn shortly after, where he shared information of the inventory and answered our questions and stayed in communication. He kept us updated and created value, to where we never even thought to ask or question the price of the vehicle. Paperwork was smooth and we never had to leave comfort of our home. He made sure before we moved on that I had no more questions or concerns about the prior subject. Because of this experience in the future if I was to purchase a vehicle I'd buy from here again, and specifically reach out to Haydn because his service was beyond exceptional.

Just recently purchased a vehicle from Carl Black with the help of Haydn. He made the process very easy for me, took care of everything in a timely manner and was quick to respond to any questions or concerns I had. It was overall a great experience.