I walked in knowing exactly what car I wanted and the price I wanted to pay, I worked with Kiante and Tremayne. They were both very friendly as well as professional. They took the time to adjust payments to my liking and I drove away the same day in my new vehicle!
The Service Dept. staff is amazing. They don’t try to make you buy things you don’t need, they don’t try and take advantage of you. For example, I had gotten notice that it was time to replace my Air Cabin Filter. When I took my car in for the oil change I told Zac my advisor that i needed to get a new filter. When my car was through Zac told me they checked the filter and it didn’t need changing. Today I had to bring my car in to have a repair done and I told Zac that I was having problems with the driver side windshield wiper. He checked it but didn’t see any problems he said I was 2 months over the year warranty, which means I would have too buy new ones. Zac then called his manager over and told him what was going on with my wiper. The manager told Zac to replace the wiper and he didn’t charge me. If you want to buy a car and deal with honest good people go to Carl Black Chevrolet in Nashville TN.
Zach was great. He informed me of all the work that was done and made sure that paperwork was in order. Lyndon was sweet, I am not much of a talker but he had good conversation. The only downside was there were no courtesy cars. I had to cancel my Dr. appointment because I was not able to get one.
I had an excellent experience at this dealership. I came in to look at performance cars, and the staff was very knowledgeable, friendly, and well-mannered. If you're in the market for some American Muscle, go see Richie, Terrence, and Kiante at Carl Black!
I'm always treated well here. I get my car repairs done here because I have an extended warranty with a third party and they always take care of it without me having to do the headaches.
Had an oil change & tire rotation best service ever..
The sales people are very nice and helpful. Bought my third vehicle from them in two years and they always have helped me out. Awesome dealership!
Leave Us A Review