I was asked if I wanted water, there were hot workers, cheap vending machine...i mean...i could live there....
My service experience was perfect and fast! I knew to schedule it for the afternoon to avoid any delays and they had me out in an hour! Thanks Zach Powell for always taking care of me and my family.
Loving my car..
Everyone I had contact with was extremely friendly and professional, they made me feel that my business was important to them to help build a long term relationship.
After looking at other places and online, I decided to come into Carl Black. I worked with Jon Palko, and he redefined what I thought car salesman were like. He never made me feel pressure, but gave me the facts in a way that I understood. I ended up buying a new Trax. Carl Black Orlando is different from the rest. I'll be sending my friends and family to Jon.
The salesperson is very patient and friendly. And he generally solved my problems. Other workers in the store are also easy to communicate with. Overall, it's a good experience
High visibility estimates with optional fixes. Honest, no pressure maintenance suggestions. Timely, quality fixes. Premium cost, premium service.
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